Park Store Questions

Visa, MasterCard and American Express

The online event registration window ends at 12 p.m. (noon) the day before a scheduled event.

Maybe.  We recommend you register online because space is limited for many events and fill quickly. A spot may not be available the day of the event.

You may cancel your event registration online BEFORE 12 p.m. (noon) the day before the event and be issued a full refund. No refunds are issued for registrations canceled AFTER 12 p.m. (noon) the day before the event and for no-shows.

Yes. If the park cancels an event because of inclement weather or other reasons, we’ll send an e-mail notifying you of the cancelation. Your full refund will appear on your credit/debit card within 7-10 days. Every effort will be made to contact you as soon as we can, but we may have to cancel the day of the event during inclement weather. We’ll also call the telephone number you provided.

Visa, Mastercard and American Express. Sorry, no checks. You may use OPRD gift certificates.

Yes. These items are sold through Reserve America, or by calling 1-800-551-6949, and at selected state park locations.

If your item has not yet shipped: you may cancel your order for a full refund. Log in to your account and follow the prompts.

If you do not have an account, or if your item has shipped: Please email [email protected] or call 1-800-551-6949.

See details at Gift Gear Guarantee

Shipping is included in the price.

USPS or UPS ground.

Not at this time, sorry.

Sorry, not right now.

No. We have a big network of sales agents.

• Click here for a list of day-use parking permit agents.
• Click here for a list of Oregon ATV permit agents.

26 of Oregon’s state parks require a day-use parking permit. People who walk or bicycle into a park do not need a parking permit, nor do people with a current camping receipt from any Oregon state park campground.

Yes. You will receive a temporary permit to print and use. Print the temporary parking permit and place it on your vehicle dashboard. If you don’t, you risk receiving a citation when you park in a day-use parking fee area.

Your permanent hang tag permit should arrive within three weeks of purchase.

30 days from the date you purchase it.

Call us at 1-800-551-6949.

You may cancel your order before shipment for a full refund. For orders that have already shipped, here’s what we can do:

• Park Day-Use Permits: We will gladly issue a refund for orders placed accidentally or for errors we committed. We will issue a replacement permit if your permit is damaged or if you didn’t receive it. Refunds are credited to the card used for the purchase.

Please submit your refund or replacement request within 30 days of your purchase and let us know the reason. You can do that by emailing [email protected] or by calling 1-800-551-6949.

• See ATV FAQ section for information regarding ATV permits.

Yes. You can also include your own message, and have the permit shipped directly to the recipient, if you like. The prompts will appear in the checkout process. Choose the option to ship the item to a different address.

You don’t have to display it in those cases. But keep it handy, in case you’re asked by a park official to present it.

You can use a serial number (usually found directly on the motor) or description of the vehicle: color, number of seats, etc.

Yes. The fee is $10.

Please visit the ATV Permit Page for a list of states that have reciprocity with Oregon.

An ATV operating permit is the $10 sticker placed on the ATV itself and is renewed every other year. An operator permit is the safety education card that shows you’ve completed any required training.

We regret that we are unable to offer any refunds or replacements for ATV cards after they ship. It’s the law. (OAR 736-004-0060)

Yes. The temporary ATV permit will be attached to your Park Store Receipt e-mail. Print the temporary parking permit and keep it with you when riding.  If you don’t, you risk receiving a citation.

If you have ordered your permit within 90 days please e-mail [email protected]

If your order is over 90 days old the cost for a replacement permit is $10.